Privacy Policy

Policy Effectiveness

This Privacy Policy takes effect immediately upon publication and applies to all personal data processing activities conducted by OMROK LTD.

Collection of Personal Information

We only collect necessary personal information that you voluntarily provide when using our services, including contact details, delivery information, and communication records.

All data collection follows the principles of legality, fairness and transparency, in compliance with applicable data protection regulations.

Use of Collected Data

Collected personal data is used solely for order processing, service delivery, customer support, and legitimate business communication purposes.

We do not use personal data for unauthorized marketing or undisclosed third-party applications without your explicit consent.

Data Storage and Retention Period

Personal data is stored securely on protected servers and retained only for the period necessary to fulfill the purposes for which it was collected.

Transaction-related data is retained for a maximum of 12 months after service completion.

Customer contact records are retained for a maximum of 30 days after communication closure.

All expired data is permanently and securely deleted in accordance with regulatory requirements.

User Data Rights

You have the right to access, correct, or request deletion of your personal data held by us.

We will process and respond to all valid data requests within 14 calendar days of receipt.

You may withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before withdrawal.

Data Protection and Security

We implement industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

All staff members involved in data processing are bound by strict confidentiality obligations and data protection protocols.

Third-Party Data Disclosure

We do not sell, trade, or transfer personal data to unauthorized external parties.

Data may only be shared with regulated service providers necessary for order fulfillment and delivery, under strict data protection agreements.

Policy Updates

We reserve the right to update this Privacy Policy to align with regulatory changes or service adjustments.

Updated policies will be published on this page and take effect immediately, without prior separate notification.